The Problem

A credit reporting company based in Hong Kong faced operational challenges that hindered its ability to serve the rapidly growing Asian market. Their current systems had trouble processing documents in multiple languages, especially Mandarin regional documents. Such issues made it hard to keep things accurate and scalable.

Main Operational Problems

1. Company information is spread out across different registry document sources, each with its own way of showing data.

2. Creating one company report takes a full day.

3. Verification by hand leads to mistakes and inconsistent data quality.

4. Hard to get information out of documents written in regional languages, especially Mandarin.

5. Documents with conflicting information cause accuracy problems and need to be fixed by hand.

The client's manual processes not only limited their daily output to 8–10 reports, but they also made it impossible for them to meet the accuracy standards needed for reliable corporate verification services.

Our Approach

Overcoming Implementation Challenges

Context-based prioritization

The biggest breakthrough came when we figured out how to deal with the problem of conflicting information. It turned out that the first attempts at using strict rule systems to settle disagreements between several documents didn't work.

Contextual Understanding System

We made a smart, rule-based system for prioritizing documents that looks at their intended use to figure out how reliable the information is. This system compares information to the purpose of the document to find the right value to use in each case.

Finding Errors at the Document Level

We have implemented automated verification systems that significantly reduce errors and enable coverage across various regions without the need for additional personnel.

Collecting Information Automatically

I developed comprehensive systems that reduced the report processing time from a full day to less than 40 seconds, all while maintaining a high level of accuracy.

Processing Speed - How it Affects Business?

The time required to generate reports in real time has been reduced to 40 seconds, compared to the previous duration of 1 day. The number of reports produced each day went from 8–10 to over 2000, which is a 200X increase in productivity. Profiling in real time lets you assess risk and make decisions right away.

Intelligent rule-based validation has increased data accuracy from 85% to 98%. Profile coverage which includes all the information about a company's structure and governance boosted from 70% to 100%. The ability to process documents in multiple languages allows for accurate information extraction from Mandarin and other regional documents.

Operational Change

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  Coverage across regions without the need to hire more staff

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  Automated verification systems eliminate inconsistencies in manual processing

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  API and bulk export features facilitate easy connections with client systems

Strategic Business Impact

This partnership made the workflow go from being a manual process that only produced 8 to 10 reports a day to a fast, automated platform that can make more than 2000 reports a day. By giving them smart ways to handle conflicts and the ability to process multiple languages, we helped them serve the whole Asian market faster and more accurately than ever before.

The success shows that advanced AI solutions can get around basic language and processing problems, turning operational limits into competitive advantages and allowing quick market growth in a wide range of regional markets.

The client became the best corporate verification service in Hong Kong thanks to a 200X increase in daily output capacity, 98% accuracy, and 100% profile coverage. This also set the stage for regional growth.